Your Host: Jill Whalen [jill@highrankings.com]
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~~~IN TODAY'S ADVISOR~~~
*Introductory Comments:
----> Happy New Year!
*Search Engine Marketing:
----> Are You Ignoring the Cries of Your Website?
*High Rankings Offers:
----> Website Marketing Workshops April 2–3, 2009
----> 2009 SEO Training Classes Open for Registration
----> SMX West - Biggest Search Geek Contest
*Stuff You Might Like:
----> Google AdWords Best Practices
----> Upgrade Your Copywriting Course
*Advanced SEO Forum Thread of the Week:
----> Picking Up Where Another SEO Left Off
*Advisor Wrap-up:
----> Are You Ready for 2009?
________________________________________________________
~~~Introductory Comments~~~
Hey everyone! Hope your holidays were fun and restful.
Today's article is a bit of a rant based on my recent flight to Florida, but don't worry, I do tie it into website marketing, so bear with me!
Let's get to the good stuff...
_____________________High Rankings______________________
Website Marketing Workshops April 2–3, 2009 ______________________________________________________
4 Half-day Workshops to Choose From!
Already know the SEO basics?
In these half-day in-depth website marketing workshops you will learn:
* Keywords: How to research them and use them within your website
* Copywriting: For your target audience and the search engines
* Social media: How to get the word out and gain traffic and links for your website
* Web analytics: How to measure the success of your web marketing campaigns.
Register for just one workshop, an entire day, or all 4!
http://m1e.net/c?86763832-XOO2vmObZeb3M%403873372-tE8szanavHcWg
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~~~Search Engine Marketing Issues~~~
++Are You Ignoring the Cries of Your Website?++
While traveling by plane to Florida to visit my grandmother for the holidays, we were sitting next to a couple with 2 small children, probably around 2 and 3 years of age. We expect a lot of children during holiday travel, and typically it's not that big of a deal. With this family, however, it was a different matter.
From almost the moment the kids got on the plane, until we landed, they cried and screamed that they were "all done" and wanted to go home. Okay, so kids cry. As a mom of 3, I certainly understand that. What I don't understand was why the parents were basically ignoring their children's cries. Rather than attempting to discuss the situation with them, they basically put on their headphones and ignored them for the entire flight. In fact, it's really no wonder that the kids were crying since they didn't seem to have anything to do or play with. Meanwhile the rest of the plane had to endure the extremely annoying sounds of these selfish parents' kids, which just got worse and worse.
When my children were younger, we flew with them and never had a problem with them crying and disturbing others on the plane. This was in part because we explained to them before we left home exactly what we were doing and what the situation would be. They may not have been able to fully talk, but that doesn't mean they couldn't understand what's acceptable and what's not. Let's face it, most kids really do want to be good. To make sure that my kids didn't get bored (which is typically the reason kids cry on planes), I spent weeks before our trip purchasing lots of small toys, games and books that were easy to travel with, and I wouldn't let them even know I had them until we got on the plane and they first started getting bored. This worked well in keeping them happy and fairly quiet so that they didn't disturb others.
In other words, we came prepared.
So what's this got to do with your website?
It relates in 2 ways. First, just as you need to prepare for a long trip with your child, you need to prepare your website before simply slapping it up on your server if you want it to behave as you would like it to. And second, just as ignoring a crying child doesn't make it stop crying (and typically just makes it cry louder), ignoring the cries of your website can be just as catastrophic.
Preparing Your Website So That It Behaves the Way You Want It To
Just as I used to prepare my kids for their plane flights, you can prepare your website to behave nicely for the people who visit it, as well as for the search engines that index it. This means you have to research the words that people looking for your products or services would use to find what you offer. It also means that you have to build it in a logical manner so that people will be able to find exactly what they need once they arrive. If you don't think about these things and prepare in advance, chances are your website is gonna cry--and cry a lot! After all, your website's reason for existing is to showcase and sell your stuff.
While it's easy to hear children crying on a plane, the cries of your website are not always noticed. In fact, you have to do some detective work to even know it's crying. Thankfully, web analytics tools are a big help in revealing problems with your website.
Here are a couple of warning signs that your website may be an unhappy camper, and what you can do about it:
Warning sign 1: Your site is getting search engine traffic, but the visitors are coming in via keyword searches that have nothing to do with what you are actually offering. Everyone has this happen to a certain extent, but if you receive more irrelevant traffic than relevant, your site is definitely crying!
What to look for: Fire up your analytics program and view all the keyword phrases that have brought visitors to your site. While all sites will show some irrelevant keyword phrases that bring traffic, the bulk of your search engine traffic should be coming via words that relate to what you do. Check which pages are bringing the most irrelevant traffic. In many cases, you'll learn that you're using unrelated and unfocused words on those pages.
The fix: Perform keyword research specifically for the pages that bring irrelevant traffic and rewrite the copy and Title tags to focus on the good phrases, while removing some of the extraneous words if possible. While irrelevant traffic is not a big deal when you're not paying for every visitor, it makes sense to minimize the irrelevant traffic in favor of that which is targeted to what you're actually offering.
Warning sign 2: Your website is receiving targeted traffic, but they leave as soon as they get there.
What to look for: Look at the "bounce rate" for the important pages of your site. If it's really high, there's a good chance that people don't feel that they're at the right website when they get there. This makes your website sad because it wants people to look around at other areas and ideally to take some action.
Review the look and feel, as well as the information that you provide on the high-bouncing pages and determine why they may not be meeting the visitors' needs. Do they look too amateurish, ugly or unprofessional? If so, that could be your answer. With online fraud a major concern, the overall look of a website is a determining factor in whether a visitor believes the site is trustworthy or not. Many people won't purchase from any site that looks like someone's nephew designed it in 1997.
If your site's look is professional and clean, perhaps it's a usability nightmare. Is it all Flash, which some of your visitors may not be able to view or simply don't like? Is it difficult to navigate to other pages of the site?
The fix: Redesign your website to have a look that's at least comparable to those of your competitors, and do some usability testing so you can see where visitors may be getting tripped up or simply leaving without giving your site a chance.
It's important to note that a high bounce rate on just a few pages of your site is generally nothing to be concerned with. People may be finding exactly what they want when they land on that page and then leave satisfied.
Still, it never hurts to try to entice them to take additional action!
There are many more signs that your website is not very happy with you. My hope is that you will start noticing what's not working and do something about it before it gets out of hand!
Jill
Share your comments and thoughts here:
http://m1e.net/c?86763832-lAhlo6E6FOUhQ%403873373-iRId7UVcea7jo
(P.S. If anyone would like to republish the above article, please email me your request and where it will reside, and I'll send you a short bio you can use with it for your site.)
______________High Rankings SEO Training___________________
2009 SEO Training Classes Open for Registration _______________________________________________________
1-day SEO Training Class for beginners to intermediate learners.
You will learn what SEO is and isn't, as well as what you need to do to bring in more search engine visitors who are seeking out exactly what you offer.
Class is limited to 6 students and we will work on YOUR specific website issues.
Our March class is sold out, but we've added April and May classes:
http://m1e.net/c?86763832-jhM02bs33MJAU%403873374-YKrUqrIrgJvWE
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~~~Stuff You Might Like~~~
++Google AdWords Best Practices++
The Search Engine Marketing New England (SEMNE) organization's next event is on January 27th, 2009, at the Newton Marriott in Newton, MA from 6:30 to 9 p.m. Network with other search marketing enthusiasts and learn about Google AdWords best practices from Malinda Gagnon, an account manager and traditional media specialist at Google, Inc.
Learn more and register here:
http://m1e.net/c?86763832-9JYrLHQhQ22GU%403873375-J.HRz3nwWoZVs
The event is free for SEMNE members and only $49 for non-members who register in advance.
++Upgrade Your Copywriting Course++
Karon Thackston's 5th edition of her famous copywriting course is hot off the presses! If you purchased the previous version within the last 30 days, she's automatically sending you the new version.
However, if you bought your copy of the course more than 30 days ago you can purchase an upgrade to the 5th edition for only $29! You just need to provide Karon with your purchase receipt or look at the bottom of your current cover page and provide her with the ISBN for your edition.
Here's where you can go to purchase your upgraded copywriting course:
http://m1e.net/c?86763832-XGxaw4ss1vp3E%403873376-9E6O70Zt6h2cM
Please note that this offer ends Jan. 13th, 2009.
_________________SMX West______________________adv.
Enter the SMX Biggest Search Geek Contest
__________________________________________________
Are you geeky enough to win a free trip to SMX West in Santa
Clara, February 10-12, 2009?
Take the Biggest Search Geek Quiz to Win!
http://m1e.net/c?86763832-U93rRf2pxgXEw%403873377-91dVn0zyP44rc
__________________________________________________
~~~Advanced SEO Forum Thread of the Week~~~
++Picking Up Where Another SEO Left Off++
Forum member "Say Yebo" was putting together an SEO proposal for a potential client who wanted to know if the project would be different because they had already done some SEO stuff.
Read more and/or share your comments here:
http://m1e.net/c?86763832-zbJm1A6iKKZ/Y%403873378-A4rTf09XhkcAU
~~~Advisor Wrap-up~~~
That's all for today!
So did you get any time off during the holidays? We had a really good time in Florida for the 5 days we were there. The weather was half good, half bad, but their "bad" is way better than winter in New England, so it was fine.
I, for one, am certainly glad to be back at work and looking forward to a great 2009. High Rankings doesn't have any huge changes in the works this year, but as usual we are keeping our ears to the ground to make sure we are providing the SEO services and education that companies are looking for.
If you're ready to make your website be the best it can be this year and need some guidance along the way, please sign up for one of our classes or workshops, or fill out the contact form on our site here:
http://m1e.net/c?86763832-zLQ43zvBGf66Y%403873379-JUMRtse7VSqXc
to see how we might help.
Catch you in 2 weeks! – Jill
Looking for SEO Services, Consulting or Training?
See what High Rankings has to offer:
http://m1e.net/c?86763832-.5TK/0Uvlb0SU%403873380-hEe4e8Dnaqkys
Today's issue is also available online in the newsletter archives:
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