Wednesday, August 18, 2010

JoelComm.com - How to Wait Tables - A Customer's Perspective

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How to Wait Tables - A Customer's Perspective

I'm not a very good cook, so I tend to eat out a lot.

I don't do a lot of fancy dining, but it's not unusual to find me and my family at a national chain or local diner.

My experiences as a patron of restaurants has helped clarify what I believe makes a good waiter and what makes a bad waiter.

Waiting tables is a difficult job. Hectic kitchens... unruly customers... angry cooks... wrong orders... heavy platters... the list goes on. I have never waited tables, but I did work in fast food when I first started working.

There are plenty of guides online for how to wait tables. Most of them are written from the perspective of a restaurant manager and what they believe is important.

My approach is a little different. I'm going to share some of my biggest waiting table pet peeves with you. Maybe some will agree with me and others will disagree. This is just my perspective.


Read more...


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